Cancellation Policy

If you cancel

What you get back depends on how much notice we have. The earlier you tell us, the more of your trip we can still sell to someone else.

• More than 30 days before your trip starts: 100% refund.
• 14 to 30 days before: 50% refund.
• 14 days or fewer: no refund.

Refunds go back to the card you paid with. Stripe returns them in five to ten business days — that part is their clock, not ours.

Moving your dates

Dates move. Tell us before your trip starts and we will move you to another date with the same host at no charge, subject to their availability. Moving is not cancelling — nothing above applies when you move.

If we cancel

If your host cannot run your trip, you choose: an equivalent trip, or every dollar back. Not a credit, not a voucher — your money. You never lose money because a host cancelled.

If the trip is not what we described

If what you get materially fails to match what we sold you, tell us and we will make it right. That may be a partial refund, a credit, or a rebooking. This is our guarantee, and it is the reason we choose every host ourselves.

How to cancel

Email support@godiveclub.com from the address you booked with, or reply to any booking email. A person reads it. We confirm in writing before anything is charged or refunded.

Contact

1ATAT LLC
Email: support@godiveclub.com